These attempts may result in the loss of files, these files may or may not be important to the actual running of the machine.

Loss of operating files may require that the machine be "wiped" and reloaded at an extra expense.

Any files lost are "assumed" to be infected and are automatically removed by software that we use to clean the machine.

There is no gaurantee as to any final outcome resulting in T.O.C.'s attempt[s] to clean and/or retrieve files.